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Analysis of the KM20 clothing brand

Данный проект является учебной работой студента Школы дизайна или исследовательской работой преподавателя Школы дизайна. Данный проект не является коммерческим и служит образовательным целям
Проект принимает участие в конкурсе

Introduction

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KM20 is a Moscow-based concept store and fashion platform known for combining luxury fashion, streetwear, contemporary culture, and art. KM20 positions itself not only as a retail brand but also as a cultural space that creates a lifestyle around fashion, exclusivity, and creative identity. The brand collaborates with international and local designers, organizes events, and actively builds a recognizable visual language through digital communication.

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The key positioning of KM20 is exclusivity, trend leadership, and belonging to contemporary fashion culture. The brand targets young and middle-aged consumers, primarily Gen Z and Millennials, who are interested in fashion, design, luxury streetwear, and cultural trends. Its audience values uniqueness, aesthetics, social status, and emotional connection with brands.

Elaboration Likelihood Model (ELM)

This project applies the Elaboration Likelihood Model (ELM) developed by Richard Petty and John Cacioppo. The theory explains how persuasive communication influences attitudes through two routes: the central route and the peripheral route.

The central route involves deep cognitive processing when audiences carefully evaluate information and arguments. The peripheral route relies on visual appeal, emotions, aesthetics, status symbols, and other external cues that influence attitudes without extensive information processing.

Brand analysis through ELM

KM20 primarily communicates through visually driven content on social media and digital platforms. According to the Elaboration Likelihood Model (ELM), the brand mainly activates the peripheral route of persuasion through premium aesthetics, fashion photography, minimalist composition, and exclusive product presentation.

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In these Instagram posts, clean visual layouts, editorial styling, luxury accessories, and contemporary fashion imagery function as peripheral cues that attract attention and create emotional engagement. Rather than encouraging deep cognitive processing, KM20 builds perceptions of exclusivity, trend awareness, and belonging to contemporary fashion culture through symbolic visual communication.

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KM20 also activates the central route of persuasion by providing informational and conceptual content. Posts about fashion collections, designer achievements, creative concepts, and loyalty program conditions encourage deeper cognitive processing. Consumers engage with collection narratives, industry relevance, designer recognition, and practical information, forming attitudes toward the brand through thoughtful evaluation rather than purely emotional response.

Which social media do they use?

main instagram / telegram/ restaurant instagram

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What PR strategies do they employ?

Influencer Marketing and Blogger Collaborations

One of KM20’s key PR strategies is working with bloggers and influencers. The brand invites them to take part in content shootings, sends them clothing and accessories, and buys advertising placements. This helps KM20 stay visible among a fashion-conscious audience and reach people who follow trends through social media personalities.

Through these collaborations, KM20 presents itself as a relevant and desirable brand. Influencers show the clothes in a more natural and personal way, which makes the audience more likely to trust the brand and want to engage with it.

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Bringing the Audience Closer to Fashion

Another important strategy is making high fashion more accessible and understandable for the audience. KM20 posts content from fashion shows, shares materials about collections, and invites followers to discuss them in the comments.

This approach turns the audience from passive viewers into active participants. People are encouraged to express their opinions, analyze collections, and feel involved in the fashion world. As a result, KM20 becomes not just a store, but also a platform for fashion education and discussion.

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Olga Karput’s personal brand as the face of KM20

Olga Karput is an important part of KM20’s PR strategy. She is not just the founder of the store, but also a symbol of the brand’s taste.

Through her personal style, appearances in content, styling videos, funny reels, and more casual communication, KM20 becomes more human and approachable.

Luxury and niche fashion can often feel cold or distant. But through Olga, the brand gets a recognizable human face. The audience can see the person behind the selection of brands, the atmosphere of the store, and the overall aesthetic.

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Humor and trendy formats instead of «serious luxury»

KM20 actively uses the language of social media: POV videos, memes, trending sounds, funny short videos, and ironic situations connected with fashion, the restaurant, or the team.

This is an important PR strategy because the brand could easily look too elite and unreachable. But humor makes it more relatable.

The result is a good balance: the products are luxury and niche, but the communication is young, lively, and easy to understand.

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Cultural leadership strategy

KM20 tries to be not just a store that follows trends, but a place that shapes taste.

The brand is associated with bringing relevant international and niche designers to Moscow and introducing the audience to new names in fashion.

This creates the feeling that KM20 knows what will be fashionable before others do.

Their PR message can be read as: «we understand the future of fashion.»

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Uses and Gratifications Theory

Need: Information How does KM20 close it: Fashion news, trends, new brands, fashion landmarks

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Need: Identity How does KM20 close it: «I am a person with good taste», «I understand niche fashion»

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Need: Affiliation How does KM20 close it: Feeling like a part of a fashionable, young, knowledgeable community

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Need: Affiliation How does KM20 close it: Feeling like a part of a fashionable, young, knowledgeable community

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Need: Status / self-esteem How does KM20 close it: Buying and visiting KM20 as a sign of taste, modernity, cultural capital

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Need: Lifestyle experience How does KM20 close it: The restaurant makes the brand not just a store, but a place where you can spend time.

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Сonclusion

ELM — how the brand convinces. Uses and Gratifications — why the audience themselves comes to this brand and its content.

Overall, KM20’s communication strategy is effective because it combines luxury aesthetics, cultural relevance, and community. The brand creates a sense of exclusivity and trend leadership, while also giving the audience information about designers, collections, and events.

KM20 is not only a store, but also a cultural and lifestyle platform. To improve its communication, the brand could use more interactive formats, such as polls, Q&A sessions, and behind-the-scenes content.

In conclusion, KM20’s strategy is strong, but it could become more effective through more audience interaction and accessible educational content.

Библиография
1.

Petty R. E., Cacioppo J. T. Communication and Persuasion: Central and Peripheral Routes to Attitude Change. New York: Springer-Verlag, 1986. — https://link.springer.com/chapter/10.1007/978-1-4612-4964-1_1 (дата обращения 21. 05. 2026)

2.

Petty R. E., Cacioppo J. T. The Elaboration Likelihood Model of Persuasion // Advances in Experimental Social Psychology. 1986. Vol. 19. P. 123–205. — https://richardepetty.com/wp-content/uploads/2019/01/1986-advances-pettycacioppo.pdf (дата обращения 21. 05. 2026)

3.

Katz E., Blumler J. G., Gurevitch M. Uses and Gratifications Research // Public Opinion Quarterly. 1973. Vol. 37, № 4. P. 509–523. — https://academic.oup.com/poq/article-abstract/37/4/509/1816598 (дата обращения 21. 05. 2026)

4.

Blumler J. G., Katz E. The Uses of Mass Communications: Current Perspectives on Gratifications Research. Beverly Hills: Sage Publications, 1974. — https://www.scirp.org/reference/referencespapers?referenceid=2097913 (дата обращения 21. 05. 2026)

5.

Kent M. L., Taylor M. Toward a Dialogic Theory of Public Relations // Public Relations Review. 2002. Vol. 28, № 1. P. 21–37. — https://www.sciencedirect.com/science/article/abs/pii/S036381110200108X (дата обращения 21. 05. 2026)

6.

Kim A. J., Ko E. Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention // Journal of Global Fashion Marketing. 2010. Vol. 1, № 3. P. 164–171. — https://yonsei.elsevierpure.com/en/publications/impacts-of-luxury-fashion-brands-social-media-marketing-on-custom/ (дата обращения 21. 05. 2026)

7.

Tam F. Y. Digital Marketing Strategies for Luxury Fashion Brands // Journal of Open Innovation: Technology, Market, and Complexity. 2025. — https://www.sciencedirect.com/science/article/pii/S2667096824000983 (дата обращения 21. 05. 2026)

Источники изображений
1.

KM20 Concept Store Instagram account (Instagram принадлежит компании Meta, признанной экстремистской организацией и запрещённой на территории РФ), https://www.instagram.com/km20.conceptstore?igsh=MXhhcGxibHhwZTVo, (дата обращения 18. 05. 2026)

2.

KM20 Concept Store Telegram channel, https://t.me/km20conceptstore, (дата обращения 18. 05. 2026)

3.

KM20 official website, https://www.km20.ru/?utm_referrer=https%3a%2f%2fwww.google.com%2f, (дата обращения 18. 05. 2026)